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Sean486
07-23-2009, 01:57 PM
We just placed a C65hc machine and the customer is very happy with the color however we are getting a 1 mm skew on the lead edge of the paper (the 12" edge of 12 x18 paper). What is the best control to adjust for this?

Mr Spock
07-24-2009, 12:47 AM
Have you set the machine up from scratch? Did you do all the adjustments in order? Is it only on prints how about copies/internal test prints? Is the paper registered correctly. Does it only do this on duplex or simplex as well.

Sean486
07-24-2009, 01:29 AM
I didn't do the set up, I usually only do the controller stuff not the hardware, but the technician told the customer it was in spec and that it was just the way it was. Since my last post we are sending in a different tech to do the chart adjustment. Hopefully he can get it better.

texchar555
07-24-2009, 01:44 AM
before you do any adjustments you might want to check the second transfer roller spacing to the paper guide leading to the fuser unit. the springs on the 2nd tr unit can get dislodged on one end most of the time its the front.

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