Di 200f Remote Diagnostic??

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  • KyoceraChris
    Trusted Tech

    100+ Posts
    • Jun 2009
    • 112

    #1

    Di 200f Remote Diagnostic??

    im went to a call for another tech , the weiredist call i have ever been on.. the machine keeps trying to dial via fax to some remote diagnostic thing. i found where the phone number was and deleated it, but its still trying to dial..?..? is their a system reset or anyway i can disable this? i tried removing the fax board but the machine wouldent power on with out it...
    you gunna eat yo corn bread?!?
  • mascan42
    Trusted Tech

    250+ Posts
    • Oct 2008
    • 480

    #2
    In Tech Rep Mode, select RD Mode, and then RAM Clear. This should reset all of the remote diagnostics settings. This was a predecessor to the current CS Remote Care system, but as far as I know it was never used in the US.

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    • KyoceraChris
      Trusted Tech

      100+ Posts
      • Jun 2009
      • 112

      #3
      awsome , i'll try it out!
      you gunna eat yo corn bread?!?

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