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KyoceraChris
08-10-2009, 11:20 PM
im went to a call for another tech , the weiredist call i have ever been on.. the machine keeps trying to dial via fax to some remote diagnostic thing. i found where the phone number was and deleated it, but its still trying to dial..?..? is their a system reset or anyway i can disable this? i tried removing the fax board but the machine wouldent power on with out it...

mascan42
08-10-2009, 11:29 PM
In Tech Rep Mode, select RD Mode, and then RAM Clear. This should reset all of the remote diagnostics settings. This was a predecessor to the current CS Remote Care system, but as far as I know it was never used in the US.

KyoceraChris
08-11-2009, 01:31 PM
awsome , i'll try it out!

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