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Springfieldboxes
08-15-2009, 06:04 PM
Any information on this error code would be greatly appriciated

Thanks
Dale

Luther
08-15-2009, 06:31 PM
One of the trays has a lift problem, try clearing by touching the small wrench in the bottom left of the display (if the wrench isnt there open and close the front door) after touching wrench open and close front door, if that doesnt work one of the trays needs troubleshooting, good luck

Springfieldboxes
08-15-2009, 06:38 PM
thanks for the reply we are just getting a clicking sound just before the error code after opening and closing door.

Any suggestions on trouble shooting the drawers

Springfieldboxes
08-15-2009, 06:42 PM
trouble shooted doors now get error code 0042

JustManuals
08-15-2009, 07:07 PM
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minimerlin
08-16-2009, 09:18 PM
Any information on this error code would be greatly appriciated

Thanks
Dale
If I remember, the lifting gear on the back of the paper trays can shatter or crack, pull all trays out, reset the code by open and closing front door then close each tray in turn...the faulty one is the one that throws up the code. Take out the tray and inspect the gear..it`s on the end of the shaft that lifts the paper stack in the tray.

minimerlin
08-25-2009, 09:39 PM
If I remember, the lifting gear on the back of the paper trays can shatter or crack, pull all trays out, reset the code by open and closing front door then close each tray in turn...the faulty one is the one that throws up the code. Take out the tray and inspect the gear..it`s on the end of the shaft that lifts the paper stack in the tray.
It would be great if the originator of a problem did not just take the help and never let us know if it fixed the machine!!:mad:

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