poor fixing

[noklasony]

hi guys
i have a problume with my 6500. its poor fixing mean the sold area of printout not fixied properly white area apear and it repeat i can scratch sold area even wit my finger

i replaced fusing belt ,fixing roller 1,2 and TH1,2 but still i hav same problume
can anyone help me thanks

[ravikumarj]

Check toner

R u using the correct specified model original toner? R u using fresh paper? Then, hv you changed the developer with fresh toner? pl check and confirm.
Good luck.

[robizhub]

I hv the same problem with C500. I can scratch the tonner on the paper with my finger and ...
Some intersting detail: only on 250g paper -
toner genuine and fresh
paper: Best
So please help us

[noklasony]

yes dear all things are genuine even i replace fusing lamp upper
but stil same only up to 250gsm and glossy
so any other idea pls.
thanks for reply

[ravikumarj]

Paper moisture

Could you try to reheat the 250GSM blank paper and then copying it?
May be rarely used 250 gsm paper which is moistred.
Is it glossy? or rough surface of 250 gsm?
Good luck again
Ravi.

[pepper38_cnd]

Your problem is either a media setting, or your media is out of spec. You didn't say if this is printing or copying but if it is printing the correct media setting should be set in the driver.

[noklasony]

poor fixing

hi dear
thanks for reply the point you ask me i know very well this is basic thing i selected all setting in a right way and about media its fresh ,non moisturised
so plz give me some other point thanks again

[brian155]

if the problem is intermittent try fitting the three one way gears on the fuser drive they add the tension to the belt and roller.

[robizhub]

YES media its fresh ,non moisturised.
I use this machine only for printind.
Another intesting thing:
When I print on large size like:320mmx440mm the left part of the paper(in portret form) are with problems and the right part doesn't have problems or very small problems.
Thanks

[Si@danwood]

if the problem is intermittent try fitting the three one way gears on the fuser drive they add the tension to the belt and roller.

ohh Bri you are good how you keeping buddy?

[brian155]

hi si
still strugling on. just started training for xerox another new project you know how it is here? hope your well my friend,take care brian

[robizhub]

hi again
does somebody have any ideas to fix this problem?