Was trying to help out a customer today with one of these.
prints fine from 8.5x11 trays.
if you print from PC and ask for 11x17 in driver, with auto tray select, at the copier the job will hang saying requested paper is availalbe to cancel or choose new tray, if you select the 11x17 tray, tray 4 and press start it'll come out. Why is it hanging when the paper tray says 11x17 and the driver shows auto paper select???
any help would be great.
prints fine from 8.5x11 trays.
if you print from PC and ask for 11x17 in driver, with auto tray select, at the copier the job will hang saying requested paper is availalbe to cancel or choose new tray, if you select the 11x17 tray, tray 4 and press start it'll come out. Why is it hanging when the paper tray says 11x17 and the driver shows auto paper select???
any help would be great.
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