bgunn
09-04-2009, 07:52 PM
We recently purchased a Konica 7022/422 or 423 Copier.
I finally got it hooked up to the LAN and was able to get our systems to actually connect to it -- that was a few weeks ago.
This week, however, it stopped. The systems no longer print to the copier and when I go into "printers and faxes" and try to print test pages error messages pop up.
Now the reason I say 422 or 423 is that initially, I thought we had a 423 and went by that to install the drivers on the various systems. After the issue came up, I went to the copier itself and ran through a few checks of the settings... out printed a sheet with some specs on it and at the top it read "Konica IP-422".
So did I just get lucky with the other drivers or what? Also very confusing with all the available downloads as to which is the actual driver that I need.
Does anyone have an idea or can assist here on getting our copier back on the right path?
thanks.... bg
I finally got it hooked up to the LAN and was able to get our systems to actually connect to it -- that was a few weeks ago.
This week, however, it stopped. The systems no longer print to the copier and when I go into "printers and faxes" and try to print test pages error messages pop up.
Now the reason I say 422 or 423 is that initially, I thought we had a 423 and went by that to install the drivers on the various systems. After the issue came up, I went to the copier itself and ran through a few checks of the settings... out printed a sheet with some specs on it and at the top it read "Konica IP-422".
So did I just get lucky with the other drivers or what? Also very confusing with all the available downloads as to which is the actual driver that I need.
Does anyone have an idea or can assist here on getting our copier back on the right path?
thanks.... bg