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Tactiveboy
09-16-2009, 10:20 PM
We have had a fuser lamp blow in a C352. The fuser is virtually new and we suspect the lamp blew as a result of a bumpy and difficult install. Does any one Know where i can get a lamp (the double one) for this fuser as the unit is more than serviceable and at £400.00 plus it seems stupid to discard it just for a lamp. Konica don't list this as a part but you must be able to get one somewhere. We only have two of this model left out in the field so don't have any old units to rob.

xcopy
09-17-2009, 12:10 AM
The units are in one piece. The only way to do it is to send a RMA(return Autority) to konica and replace it under warrenty.

Kmdurrin
09-17-2009, 03:58 PM
xcopy is correct. These unit are known as "black box" units, and are not able to be repaired. The only option you have is a new fusing unit (p/n 9J06R70611)

corbet.dorsey
09-17-2009, 05:32 PM
Steal the lamp out of the fixing unit that is being replaced, good luck

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