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jb11223
09-22-2009, 01:54 PM
Hi all

I am having a treble time with a c451 that just doesn’t want to connect to the e-mail server,
All the settings are setup correct, can it be a compatability problem with ms server 2008?
:confused:

emujo
09-22-2009, 02:02 PM
Could be any number of reasons. 1st check the job log, are you getting a "server connect" or "Login failure". Is this a domain controller? Get back withsome more info and we can try to help. EMujo

jb11223
09-22-2009, 02:09 PM
When autenticaton is on it gives “server connect” without it “login failure” , it is not a domain controller, just use it for file and mail server

emujo
09-22-2009, 03:03 PM
Did the IT rep give you credentials for the MFP to utilize? Sounds like authentication is necessary. Have him/her setup a "relay" for the MFP IPAddress and see if it works. Also, you can use the telnet command to verify you're using port 25 for email. Verify SSL settings with the rep.

jb11223
09-22-2009, 03:15 PM
All credentials are correct and verified by it dep. telnet has been successful on port 25 and authentication is not necessary on the mail server. Will try a relay
If authentication is enabled then gives “connection error”

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