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noklasony
10-25-2009, 12:15 PM
hi guys
i have a problume;
machine 6500,
ic 408,
machine and fiery both have latest firmware (for machine 60 and ic 2.0)
PROBLUME=when i scan document machine gives error code , C4850 for scaning i am using fiery remote scan software
(printing is working )and machine is working as copier also problume only when i use this fiery scan

thanks in advance

random
10-25-2009, 07:51 PM
what version (SW) is your IC408?

noklasony
10-25-2009, 08:04 PM
ic408 have 2.0 version

random
10-25-2009, 08:14 PM
There has been a patch out recently to do with grabbeld scans and engines locking up after scanning which may be relevant. Depending on how old the RIP is it might need a revised video board which Fiery supply for free IF you send them your dud board to start with.

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