Minolta Di-450 with Pi-5500, no letter

[Hansoon]

Minolta Di-450 with Pi-5500, no Letter.

Customer needs to print on Letter format instead of the European A4.

Machine has been equipped with Letter size paper and the display shows accordingly. Copying on Letter is possible. However, when printing it defaults to A4 regardless of the settings in the driver and Word2000.

All settings in Word are changed to Letter as well as all possible settings in the driver and the Fiery web interface are changed to Letter as well. The default tray is set to the one having the Letter format. The "Convert A4-US Letter" box, which we have in our Word2000, is unticked.

When printing the machine chooses however A4, briefly showing in the display Letter from the default tray.

I tried even a new printer driver install using the US Pi-5500 driver with all settings and default tray of course to Letter.

What am I missing??

Hans

[Dedotch]

Go to the printer in the printers and faxes page from control panel of the computer you are on. Right click on the printer-click properties-click printing preferences. Change it there and it will stay.

[Hansoon]

I did already but no way it prints on Letter.

I even changed the Marketing Area of the machine to MC instead of our usual ME.

?????

Hans

[Dedotch]

Is word the only program causing the problem? What about a PDF? Can you send a file directly to the printer? ie bypass the driver. Have you tried another drawer. Even though it says letter it may be sending A4 to the print engine. Does it ask for A4 or just print off the page? Just thoughts you don't have to answer them.

[Dedotch]

Is the machine set to metric?

[Hansoon]

Is the machine set to metric?

Where are the settings to remove it from metric? Isn't that done by changing the marketing area from ME to MC?

Copying on Letter functions even if set to the ME settings. Its only when printing this problem occurs.

Thanks

Hans

[Stirton.M]

Minolta Di-450 with Pi-5500

Konica Minolta Knowlegebase

a web site available to Konica Minolta users. This link is for the 6500e variant, which is an embedded model. The control panel for it is actually part of the copier control panel, however, there is little difference in the area that you require, specifically the configuration guide, found at the top of the list. This will outline what I had described with respect to the web interface.

[Hansoon]

Stirton.M you got me the solution and saved me a lot of headache, thanks very much for your efforts!

The Fiery overrides everything else. Regardless the settings in the drivers and/or Word, as long as the settings in the Fiery are A4 and or convert US Letter to A4 it wants to print out on A4.

I'm still surprised that one can learn everyday again something new in this field. This equipment is with me since more than seven years and I never realized that one day these settings could be of importance.

Many thanks Gentlemen.

Hans

[Stirton.M]

not a problem


yer welcome