bizhub c352

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  • rbell12
    Technician

    50+ Posts
    • Aug 2006
    • 83
    #1

    bizhub c352

    we bought two off of lease. can't seem to get the touch screen adjustment to work. anyone have these issues with these? if so, how did finally resolve it? any help would be appreciated. thanks in advance. rb12
    Tags: bizhub, bizhub c250, bizhub c35, bizhub c352, c352, msc, touch panel, touch screen
    • Stirton.M
      All things Konica Minolta

      1,000+ Posts
      • Oct 2009
      • 1804
      #2
      Originally posted by rbell12
      we bought two off of lease. can't seem to get the touch screen adjustment to work. anyone have these issues with these? if so, how did finally resolve it? any help would be appreciated. thanks in advance. rb12
      I am guessing you followed the on screen instructions.

      Failing that, it may be a firmware issue if BOTH machines are doing this.

      What is the firmware level at when viewing MSC?
      "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
      ---Groucho Marx


      Please do not PM me for questions related to Konica Minolta hardware.
      I will not answer requests or questions there.
      Please ask in the KM forum for the benefit of others to see the question and give their input.

        Comment

        • udamanatclines
          Technician
          • Jan 2009
          • 11
          #3
          I agree always start with firmware on an issue like this, even if it is current re-flash.

            Comment

            • serginho_vl
              Technician

              50+ Posts
              • Sep 2007
              • 59
              #4
              Touch panel problem

              Had the same problem on a Bizhub C250. Did the calibration, worked for a few minutes, then it was off again. Then, after a few days of that, the calibration didn't work at all. Fixed the problem by changing the touch panel completely with another one from a busted machine. This was 4 months ago, and since then worked just fine.

                Comment

                • Titan1969
                  Technician
                  • Oct 2009
                  • 14
                  #5
                  Display is bad

                  he had a rash of these early on and then they went on BO from Konica.

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