PDA

View Full Version : Bizhub 600 intermittent Scan error


Custom Search


paulterack
11-19-2009, 12:45 AM
Any help please.

We've got the Bizhub 600 setup to scan to our server that's running Windows 2008 server. Everything's been working great until about a week ago. All of a sudden, we're getting a scan error (can't connect to server).

This error only happens every now and then. So if you simply re-scan it again, it will usually go through. Ok, no big deal if its a one page doc, but if its 30 pages, I can't wait for 30 pages only to find out it can't connect.

ANy ideas?

ebm
11-19-2009, 01:55 AM
Any help please.

We've got the Bizhub 600 setup to scan to our server that's running Windows 2008 server. Everything's been working great until about a week ago. All of a sudden, we're getting a scan error (can't connect to server).

This error only happens every now and then. So if you simply re-scan it again, it will usually go through. Ok, no big deal if its a one page doc, but if its 30 pages, I can't wait for 30 pages only to find out it can't connect.

ANy ideas?

Version 20 firmware addressed issues w/ scanning locking up. When in doubt try updating firmware before anything else. Can't hurt.

Custom Search