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yourcopyneeds
11-19-2009, 10:09 PM
LOGO FROZE- Can not do a trouble reset either,after doing a trouble reset, will not say ok, just locked up
Reset all counters and nvram
what else you got??:confused:

copytechman
11-19-2009, 10:49 PM
Does the engine fire up (make the startup sounds) if so and you've done nvram already then ya may be looking at an MFP board.. had it happen.

Regards!
A.

yourcopyneeds
11-19-2009, 10:53 PM
i didnt replace the nvram, just reseated it

copytechman
11-19-2009, 10:59 PM
Do you have another "known" good nvram/mfp board to try?

Regards!
A.

yourcopyneeds
11-19-2009, 11:03 PM
that is my next step, replacing the mfp, hoping that will fix it, ty

copytechman
11-19-2009, 11:58 PM
I'd swap nvram's first (quicker and easier to try) and see if it fires up... if it does then the nvram's to blame (reseating it rarely does much). Then Mfp board.

Regards!
A.

kmcopier
11-29-2009, 08:31 PM
there is special firmware for this problem

Toxic
12-01-2009, 08:57 PM
Did firmware solve this problem or something else?

Having a ball
12-16-2009, 12:53 PM
LOGO FROZE- Can not do a trouble reset either,after doing a trouble reset, will not say ok, just locked up
Reset all counters and nvram
what else you got??:confused:
Use NVram recovery firmware if the electronic counter is way out you will need anothe NVRAM however using one from another machine may cause issues should obtain from KM

8050
12-16-2009, 02:25 PM
LOGO FROZE- Can not do a trouble reset either,after doing a trouble reset, will not say ok, just locked up
Reset all counters and nvram
what else you got??:confused:
Have you tried the NVRAM recovery procedure 1st? Also Konica Minolta recommends when replacing NVRAM to replace the MFP with it.

nvram
12-16-2009, 10:08 PM
hi this is usually caused by corrupt firmware, re flash the machine with IV which is version 21, i have recovered several "dead" boards this way.

SEnder
12-17-2009, 02:16 PM
Replace Power supply board!

ni311
12-20-2009, 09:41 AM
My bet is on NVRAM recovery fimrware, the procedure is easy: write the firmware on a CF card, insert the card in the machine, start the machine and follow the on screen instructions. It is working like a charm.

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