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copycommerce
12-14-2009, 11:09 AM
Hello ,

1.The machine gets in ready state for few seconds without spin the fuser.
2.When copy is pressed the scaner scans the job and then nothing,after few seconds there is a noise from the drum modul and again nothing.
3.After initialization the same thing.We updated the firmware for most of the things expect panel...There is no service code or sc displayed.Now we are checking the SW,but we think there will be no change to this state.

Does someone know a solution or what needs to be done?

SmellsHot
12-14-2009, 12:40 PM
Make sure that the service code dipswitch is turned on. DIPSW 11-7-1.
It sounds like they are off, if you machine isn't doing anything.

emujo
12-14-2009, 06:32 PM
Had a similar problem caused by the vender (key counter) mode enabled. Device was looking for a signal form the key counter to allow jobs to process. Maybe you have vendor mode turned on by mistake. EMujo

Downunder
12-17-2009, 07:31 AM
try replacing the dmax sensor. sensor by the drum.

TheOwl
12-18-2009, 01:34 AM
Did you upgrade the firmware to a mass production release or a special release?

There is a firmware fix for this problem, but you need to go through the special releases. I can't remember the exact firmware version, but you are looking for something similar to the fault in the symptoms part. It sounds similar to the issue, but not quite.

mabawser
12-18-2009, 03:09 PM
dmax sensor(drum sensor) is a definate possibility. causes all sorts of warm up issues and boot up problems.

copycommerce
12-22-2009, 05:24 AM
Folded paper in the ADU(it doesnt say its jammed,and dosn't start a copy to jam) ...I cant believe it,lost a couple of days.
TY for the help.

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