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vpreston
12-21-2009, 02:17 PM
Can anyone tell me what this error code means and how to fix it?

Thanks so much!!!!!!!!!

emujo
12-21-2009, 02:38 PM
K developer motor (M19) failure to turn. Check in test mode. Emujo

vpreston
12-21-2009, 02:42 PM
Can you tell me how to check it in test mode?

Thank you again very much

vpreston
12-21-2009, 02:43 PM
Also, assuming it is the developer motor, is there a part for that that can be ordered?

Thanks!!

ni311
12-21-2009, 07:35 PM
Pull out the black imaging unit and try to rotate with your hand the developing mechanism, it should rotate without too much resistance. Usually not the motor is the issue but the imaging unit. If this is the case, you cannot order only parts of it but only the full imaging assy.

vpreston
12-21-2009, 07:38 PM
Thanks so much...will give it a try!!!!!!!!!!!!!!!

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