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dsb_colorado
03-14-2007, 08:11 AM
print error to km c350 from mac os x (also posted in connectivity)

when in send files from my ibook
i am getting a "printer is busy, will retry in 10 seconds"

i have tried multiple drivers - downloaded installed and deleted several
and account settings - which work from the pc's on the network

this is the only mac trying to access the printer - all others pc and all others work fine once drivers are installed and passwords assigned


possible problems:

i think it is a mac in a windows environment issue, or an account security setting

do i have to install from a CD
i am doing so wirelessly -
our network is both wired and wireless so i can go either way
some setting somewhere
i noticed that apple talk is set to off on the print out of the printer specs

thanks

david

dsb_colorado
03-16-2007, 06:01 AM
settings:

protocol: LPD not IPP

queue : specified as "print"

use fiery driver: Fiery X3e

thanks

cboucher
06-21-2007, 01:44 AM
Does this machine have a Fiery controller installed?

nightshade
06-21-2007, 05:07 AM
Try loading command workstation if you don't have it already on.

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