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digicor
01-15-2010, 08:16 PM
anybody know what a 49-03 code is on this machine?
all i have for it is an intravia and it aint in there...:confused:

fixthecopier
01-16-2010, 12:40 AM
I searched all my manuals, it did not show up. Maybe it is one of those codes that pop up if you copy money.

Kmdurrin
01-18-2010, 03:19 PM
SC49-01, SC49-02, or SC49-03 codes.
Solution
PROBABLE CAUSES:
1. Outdated firmware.
A flash ROM upgrade is available to correct this problem. The latest version firmware or system software is available via the Konica Minolta Download

2. Improper shut down procedure of the controller.
Here is the correct shutdown procedure:
a. Shutdown the controller via theMFP control panel.
b. Turn off the sub switch (front switch) of the printer.
c. Turn off the main switch (rear switch) of the printer.
This procedure assures that the controller and printer are properly synchronized when power is applied. If the sub switch (front switch) is the only switch turned off, the Service Code will be generated the next time the printer is restarted.

We get this one pretty frequently. Just re-start the controller, and it should go away.

digicor
01-18-2010, 06:39 PM
its a print controller code

ive a problem ,,, the print controller just keeps resetting it self
"please wait" then back to "server booting" then please wait
how do i break the cycle and restart the whole thing... i cant get to the screen in the fire e to shut it down??

buster68
01-18-2010, 06:42 PM
the Fiery has crashed. You'll need to reload the Fiery system software. If the Fiery was purchased with the harddrive option, you may need to get a new harddrive and load the system software onto the new harddrive.

digicor
01-18-2010, 07:34 PM
ok thanks i was afraid this was the issue

alexfixes
01-18-2010, 10:25 PM
anybody know what a 49-03 code is on this machine?
all i have for it is an intravia and it aint in there...:confused:

update teh firmware. need help let me know and i will send you the procedure.


DESCRIPTION: SC49-01, SC49-02, or SC49-03 codes. SOLUTION ID: 4,003,706

SOLUTION: PROBABLE CAUSES:
1. Outdated firmware.
A flash ROM upgrade is available to correct this problem.
Notes:
a. See bulletin [[3481A| URL http://techweb.konicabt.com/tpm/mfiles/3481a.pdf]] for details on
this issue.
b. Make sure that the current version of system software (with applicable patches) is installed on
the controller.
2. Improper shut down procedure of the controller.
Here is the correct shutdown procedure:
a. Shutdown the controller via the Di650 control panel.
b. Turn off the sub switch (front switch) of the printer.
c. Turn off the main switch (rear switch) of the printer.
This procedure assures that the controller and printer are properly synchronized when power is
applied. If the sub switch (front switch) is the only switch turned off, the Service Code will be
generated the next time the printer is restarted.

USAGE: 1
DESCRIPTION:

digicor
01-19-2010, 03:22 PM
thsnk you for the info
could u send me the firmware and the instructions,
thank you again.
service@copierprinter.com

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