konica bizhub 350

[mrgene]

this is what i get when I work on non ricoh machines.

I installed a new drum and develober ran f8 but am still getting a c 2557 ?

any advice would like to recoup the price of the drum and developer at least lol

[KEVIN900]

Did you try, with the machine powered up, closing the left door with the image unit out of the machine, and the display reads " Install drum cartridge" or something to that effect. Then resetting the drum & developer counters. Then install the I.U. and quickly running F8 ? Give that a whirl. These copiers are very routine sensitive.

[rocky246]

Just wondering. Did you reset the drum and developer counters?

[mrgene]

do not really know how to reset the counters

[copytechman]

In service mode > Counters > Special parts > IC counter, reset to 0... or no end of troubles. Dev counter increments automatically with F8 function. (IIRC)
Regards!
A.

[mrgene]

thanks guys did what kevin said and it worked if you ever need ricoh help give me a shout
again thanks