sbillis
03-10-2010, 07:15 AM
Hello there to eveyrone.
We have an issue with PB-501 on C6501 with RU.
When trying to perfect bind a message appears on the controller tab (IC303) and says that "Impossible to perfect bind because body is too thick, please abort this job". When we abort the job the printed documents is released from cover paper folding operation (clamp section) and they fall down to cover paper table section.
If you look at paper jam history you will see an J76-98.
We have update to firmware V.20 but nothing happens.
anyone who knows something else?
thank you
We have an issue with PB-501 on C6501 with RU.
When trying to perfect bind a message appears on the controller tab (IC303) and says that "Impossible to perfect bind because body is too thick, please abort this job". When we abort the job the printed documents is released from cover paper folding operation (clamp section) and they fall down to cover paper table section.
If you look at paper jam history you will see an J76-98.
We have update to firmware V.20 but nothing happens.
anyone who knows something else?
thank you