I setup a c353 the other day and the customer wants to be able to lock down color but keep access to B/w. This is pretty easy to do I enable Authentication on the copier (not account track) and enable the public user and set permission for the public user so color can not be used than setup a user that can use color. At the machine it works great but when I go to setup the print driver, the print driver will not allow me to enter the user information it defaults to the windows log in and the fields are grayed out.
I have authentication set to the device.
The user has full admin rights.
I've done this exact setup for another customer and it worked perfect. I have a feeling its something with the driver or a windows security setting that was changed with an update, I'm really at a loss. I Installed the driver on my work PC and I have the same issue.
Right now I have the customer setup with two account track codes which will work for now but they don't want to log in for B/W copies, since I told them it can be done.
here is a link to the driver I'm using it's right from Minolta's site. I tried the universal driver didn't work either and I prefer not to use the universal driver it seems slower when opening the properties.
I also attached a pic of the driver settings so anyone that may be able to help can see the driver settings I'm using.
authentication..JPG
I have authentication set to the device.
The user has full admin rights.
I've done this exact setup for another customer and it worked perfect. I have a feeling its something with the driver or a windows security setting that was changed with an update, I'm really at a loss. I Installed the driver on my work PC and I have the same issue.
Right now I have the customer setup with two account track codes which will work for now but they don't want to log in for B/W copies, since I told them it can be done.
here is a link to the driver I'm using it's right from Minolta's site. I tried the universal driver didn't work either and I prefer not to use the universal driver it seems slower when opening the properties.
I also attached a pic of the driver settings so anyone that may be able to help can see the driver settings I'm using.
authentication..JPG
Comment