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joneze
04-12-2010, 03:49 PM
Hi all,

When scanning to email on 2 brand new B421 the customer is saying that after about 4 pages the machines say not enough memory. Has anyone had this problem?


Regards
Mark

copytechman
04-12-2010, 04:42 PM
In short yes, what firmware version is it? And does it have the hdd kit installed? The hdd makes scanning work SOO much better!

Regards!
A.

joneze
04-12-2010, 06:13 PM
Hi,

Thanks for your reply. No hard disk is not fitteed i understand this will improve scanning perfomance but sure a 421 is capable of scanning more pages than 4 a b250 can. I will update firmware see if that solves issue.

Thanks again

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