View Full Version : C6500 Firmware

Custom Search

04-14-2010, 06:09 PM
Hi I just purchased a SD-501 for a C6500. Problem is that it came loaded with the 1050 firmware. I have addressed the dipswitches all ready and the mainframe is loaded with V50. It is an Ikon CPP650 with RU-504 and LS-501 in front of it. Can anyone direct or share with me the proper firmware for this accessory. KM only has mainframe v30 on it website only. I have entered the serial into the mainframe. Bottom line the unit is not showing up and if it is connected the LS-501 and RU-504 stop working. Thanks

04-14-2010, 09:03 PM
check your PM

04-14-2010, 09:06 PM
PM me and I'll send you the latest firmware for this,

05-11-2010, 01:33 PM
I now have the most current firmware, however I am trying to install via the usb service port on the copier and continue to get unrecognized media. It's formated FAT32 and as well all the directories are per service manual. What am I missing here? I have tried a 256MB and a 2GB flash drive.

05-11-2010, 09:21 PM
you must change hardware dipsw and disconect-or connect a CN.

depends from S/N of SD

05-11-2010, 09:28 PM
I use an old usb1 128MB stick and haven't had a problem, but I do remember being told that they can be quite fussy. You could always try using the ISW tool and a usb cable

05-13-2010, 05:28 PM
1Gig Kingston Datatraveller, works a treat everytime

05-13-2010, 05:42 PM
ISW Trans never fails. It a little more complicated but it worth the effort. On Pro 1050, ISW is the only option, but on C6500 you should good results with USB stick, check the root folder that contains the firmware to be named properly.

05-18-2010, 07:01 PM
Ok so I pick up a new trusted 1Gb usb and sure enough we have recognition. However.... when I run the update I get a 102 error, which is USB hardware error according to manual. Is this just one f-ing picky machine? I am still looking into the SD-501 not being recognized still. Dip switch is correct according to manual at 1 on and 2,3 and 4 off for C6500. I have hooked directly to RU-504 to. Any thoughts....

05-18-2010, 09:16 PM
try starting the unit while holding the utility key down.

05-19-2010, 06:49 PM
must checj a CN.

there is a connector (jumper) attached in a clamp.
if you cannot find wich one is tell me to find it for you.

05-19-2010, 06:55 PM
It just above cn19. I read that was for flashing 1050 only. Do I connect cn19 jumper and leave dips as is 1 off 2,3,4 on?

05-19-2010, 09:03 PM
check your PM

tell us the complete configuration of your system please and the initials from S/N from each peripheral.

05-19-2010, 09:45 PM
Config is as follows from right to left: PF-601, mainframe A03UP10000239 (fw v60), RU-504 A04KWY1000247 (fw v40), LS-501 15AU00056 (fw v20) and final SD-501 15AP00120 (fw ??).

05-26-2010, 11:49 AM
There is a SN thing with SD units and the 1050 / C6500. Sounds like your attempts with firmware are right but you may need a new main board for the SD unit to make it compatible with the color machine. Sorry I do not have any more information as my company only deals with the color box. Have seen this before from a dealer in our network.

05-26-2010, 01:30 PM
Ya I am getting pricing on that right now. My gut was control board as well since unit doesn't initialize as it should. I will advise.

05-26-2010, 01:54 PM
Solution ID TAUS0702050EN* Solution Usage
What serial number prefix is required for the SD-501 to be compatible with the bizhub PRO C6500?
The finisher must have a serial number beginning with 15AQ or later to be compatible with the bizhub PRO C6500.

05-26-2010, 02:18 PM
So control board is the issue here. Hmmm missed it by one letter. Now the next question that could have prevented the craziness. How does one get the most current SDD book on answers for the c6500.

05-27-2010, 07:54 AM
Disconnect the other peripherals, and connect up the new one directly to the printer main body.

I have found that when chaning the firmware from Colour to B/W or the other way around, you must connect directly to the main body for predictable firmware programming.

Normal upgrades work fine with everything connected, once all the add-ons are in tune with running B/W or colour.

05-27-2010, 08:43 AM
I already did that. I did with and with ru unit as well. I have heard indirectly any SD with serial earlier than AQ will not work. When updating the firmware of the LS 501 I did have to do a direct conection to flash. So that part is correct. The SD control board is not cheap. I'd just don't get what the serial has to do with the firmware update. The unit uses all the same controls.... There's no meantion of this in any manuals or tech notes short of the SDD note posted earlier.

05-27-2010, 09:41 PM
- Is the LS-501/FD-501/SD-501 a supported configuration?
The LS-501/FD-501/SD-501 is not a supported configuration with any of the bizhub PRO C6500 supported controllers.

- What serial number prefix is required for the SD-501 to be compatible with the bizhub PRO C6500?
The finisher must have a serial number beginning with 15AQ or later to be compatible with the bizhub PRO C6500.

- SD-501 is not being recognized by the machine.
CAUSE: Incorrect setting of the dip switches located on the rear of the SD-501 unit.
SOLUTION: Check to make sure that all 4 dipswitches are in the ON (up) position. See the attached SD-501 Installation Manual.

- bizhub PRO 1050,bizhub PRO C6500,bizhub PRO C6501,bizhub PRO C65hc,
bizhub PRO 1200/1051 options compatibilities
This is information of the old options (bizhub PRO 1050,bizhub PRO C6500 series) and the new options (bizhub PRO C6501,bizhub PRO 1200/1051 series).
The old and the new options cannot exist together with one system, though the main body can be connected with both the old and the new option.
However,PB-501 and FS-503 of bizhub PRO 1050 mainbody
are can exist together new options with one system.

check your pm

06-02-2010, 08:01 PM
Please tell us what you finally did.

Did you find solution?

12-17-2010, 05:39 PM
Answer was controller board. Serial number did not support being flashed with C6500 firmware. Order a newer unit and flashed it prefectly. Have a great 1050 book finsher if someone wants to buy.

Custom Search