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fixthecopier
04-20-2010, 11:38 AM
The customer says that most of the time, when it comes out of sleep mode, it shows a false jam at the ADF feed. Have to open and close the door to clear. Counter showed 192 jams at ADF feed. I could not repeat it when I was there. Any ideas?

ni311
04-20-2010, 07:19 PM
Is it a jam or is it showing that an original was left on the glass?

fixthecopier
04-21-2010, 01:41 AM
Customer says it is a jam, I am ready to upgrade the firmware.

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