Bregus
04-29-2010, 03:36 PM
I am thinking of buying a used Konica 7020 machine. The place I'm dealing with says there is a harddrive on it and since I'm buying this for a church, I would like to erase all the information that may be accidentally accessed. I have tried contacting Konica and asked them how this could be done and they were very rude and told me, more or less, to live with it. Unless, of course, I would like to buy into a service agreement with them, then they could help me. I don't get it. I want to do something nice for my church and this company is willing to sell this copier to me for a reasonable price, but Konica won't even help me out. I even explained to the gentleman, from Konica, that I just want to be proactive and not access information that is confidential, from the company I'm purchasing this copier from. He still told me he wouldn't help me. Anybody out there have the answer? Thanks in advance.