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netsrvs
05-07-2010, 09:02 PM
On average what are dealers charging to replace a bad HD (including labor) on devices that don't currently carry a contract? Also, does anyone know what Canon/Ricoh charge for a replacement HD?

Mr Spock
05-08-2010, 12:10 AM
canon is about 400 for the drive and then you still have to push the firmware back to it.
On the Toshiba line where I work it is about 150-175 for the drive and 150 for labor. That includes a reload of the firmware.

RRodgers
05-08-2010, 02:02 AM
Depends on the box and if you go threw the manufacturer to get it I would guess. Rizo wanted to charge us $800 for a drive once..... once.... And WE ARE A DEALER!!! DEALER!! WTF!! No wonder why Riso is slipping away. We just images a working one. Done.. done and done.

jonhiker
05-11-2010, 12:03 AM
On ricohs that have a single drive, you can use an hdd that you purchase just about anywhere(we use Frye's). if it has dual drives, we get them from ricoh at about $400, our cost. if you can find the exact drives, that will also work. our labor charge is $125.00/hour. should take less than an hour.

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