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rbell12
05-13-2010, 09:28 PM
we seem to be experiencing a rash of the touch screen panels going bad. we have been to get them going in a couple of them by reseating the connectors on the op panels. and we have a couple that just stopped working. these have mostly been on the km bhc252/352, nec itc3 series. has anybody else seen this? if so, any preventative measures we can take. appreciate any help. tia rb12

ineo+6501
05-17-2010, 09:07 AM
I have had the same issue many times.

If you have access to the engineer site of konicaminolta US you should find a bulletin on this.

I have attached it incase you haven't.

The only way is forward is to replace the touch glass I'm afraid.
We have attempted to repair the ribbon with no luck.

Regards

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