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pierre
05-14-2010, 11:40 AM
hello all,i have SC23-17 error code, i need some advice to solve this problem,thanks

ni311
05-14-2010, 03:55 PM
Causes
Leakage at the mixing section is detected. When the toner pump motor (M28) is operating, the toner remaining sensor /4 (PS34) detects the toner being provided in succession for 20 seconds.
Estimated abnormal parts
Toner pump motor (M28) / Air pump motor (M29) / Toner remaining sensor /4 (PS34)
Note:
When the code SC23-17 occurs, be sure to repair defective parts before setting the software DIPSW3-1 to 0. Setting the DIPSW3-1 to 0 without repairing defective parts may cause toner to overflow inside and outside of the machine.

pierre
05-14-2010, 08:16 PM
thanks ni311,
i did check the Toner pump motor (M28) / Air pump motor (M29) / Toner remaining sensor /4 (PS34), and they work properly, but the error code still apper.
is there any other advice?
plz replay

regardes

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