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05-20-2010, 10:51 AM
Hi all,

Ok a customer has faxed over asking hoe to make sense of the Account track data and after reading it myself i also am struggling to make sense of it. Ok here goes

Account 1

Total Copy: 24373

Total Print: 847

Total: 25247

Ok so far so good, now below that on same account it says:

No of Orginals: 26004
No of Prints: 13882

Now what exactly are these figures relating to they dont seem to tie in with the totals.


05-20-2010, 02:32 PM
Export the account track file and either post the file here, or open it with excell and post the image. I have many law firms using account track and they seem to have it figured out. I will try to make sense of it for you. Emujo

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