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INKATEC
06-07-2010, 06:04 AM
Hi everyone!!
Can anybody help me with that?
I found a machine with a unknown tec service password!!
How can i reset and input a new!!
Sorry about my poor english!
Thanks in advance!!
Di 3010 is the model!!!

aleksander
06-07-2010, 07:16 AM
Go to Tech rep mode. Select "Administrator # Initialize" and press Yes.
Try it.

ck1
06-07-2010, 11:02 AM
Go to Tech rep mode. Select "Administrator # Initialize" and press Yes.
Try it.
Hi he ask for tech rep password not the admin password

Rudi
06-07-2010, 02:06 PM
Hi you have to load a much earlier version of firmware on the machine i think it is version 17(not to sure) that doesnt require a password in service mode.There is no other way of doing it, sorry.

INKATEC
06-07-2010, 04:15 PM
Hi Aleksander!!
I'll try this!!
See you soon!!
Thank you!!
Before i go, let me tell you something:
What do you know about the jumpers on the memory port??
Can i use this for the same purpose??

INKATEC
06-07-2010, 04:24 PM
Hi everyone!!
MTECH is right!!!
I said tec rep password.
Not related to firmware!!
Thanks in advance!!

karim-tech
06-13-2010, 02:36 AM
what i know that the passowrd of the service mode is registred in the NVRAM and if want to clean u have to send it to konicaminolta center or
if u want to change some of parametres u have to try an other nvram
ok

INKATEC
06-14-2010, 12:19 AM
Hi Karim!!
Thanks for your response.
Another technician told me about the 2 jumpers. I don't know how to use exactly!!
One of these it could initialize the nvram.
What do you about that??
I hope you keep in touch!!
Thanks for your time!!!

mtech
06-14-2010, 01:00 AM
I am pretty sure the only way to fix that is to replace the main controller. Nice avatar MTECH

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