bizhub 160 black copies

[brent]

so the scanner tries to work. but no light. copies are pitch black. and the copier comes up with a code. wront tc? is this just a simple change out of the image reader/scanner? when you shut it off it does work however. crazy thing. thanks for any help.

brent

[blazebusiness]

what code comes up?

[TheOwl]

Just make sure that the connection from the scanner to the main body is correctly inserted.

I have had a couple with a dodgy connection even though the connector looks like it is connected correctly.