C451 double images

[bsm2]

not the black image unit any other suggestions?
shifted 1 inch to the top of doc's all colors , print and copy also internal prints.
It looks digital like one of the polygon mirrors.

[mo0651]

we have a lot of suggestions, but it would probably help YOU quicker with more info. A sample of it might even help. Smearing! How far apart are the images when they repeat? doing it on all 4 colors?

[remielee]

not the black image unit any other suggestions?
shifted 1 inch to the top of doc's all colors , print and copy also internal prints.

if you make some copies on the black there are no ghost images? did you try to clean the ITB(transfer belt)?

[bsm2]

Posted an update with sample image

[Johnny_B500]

Did you ever resolve this? I'm curious to what ended up causing your issue.

[Kmdurrin]

Looks like the machine is in envelope mode. That... or you have a bad transfer belt or transfer roller.

[bsm2]

turn out to be MFP board
seems they had some bad ones