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fixthecopier
08-01-2010, 09:52 PM
The customer says that in the middle of a large scan job, it stops and says the scanner is unavailable. I have never seen this, is it common? I will go Monday to see if I can repeat it.

Stirton.M
08-01-2010, 11:05 PM
nothing said about this in the TSB....

It could very well be that the Fiery needs to be "cleared" via clear server. I suspect there is something amiss regarding the fiery...maybe a system install will be needed, or a new hard disk.

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