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gamalmehdar
08-05-2010, 01:00 PM
i have bizhub 920 and its show me the error C41-01.
how can reset this error and reslove te problem
thanks

cod4
08-05-2010, 01:16 PM
It relates to the scanner home sensor (PS1)

gamalmehdar
08-05-2010, 05:05 PM
but how can reset and resolve this problem

cod4
08-05-2010, 05:15 PM
If it happens at start up it could be the DCPS/2 or the scanner driver board

RRodgers
08-05-2010, 07:24 PM
If it happens at start up it could be the DCPS/2 or the scanner driver board

Unplug it, take off the glass and move the scanner over about 6~8 inches and then put the glass back on and fire it up. If the scanner doesn't move back to it's home position ya got a problem witht the svanner drive.

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