Konica 7145 scanner issue...

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  • KyoceraChris
    Trusted Tech

    100+ Posts
    • Jun 2009
    • 112

    Konica 7145 scanner issue...

    hey guys, i just installed a hard drive in the konica and the page scope software on a personal customers computer but for some reason when i connect i cant see any of the scanned files in pagescope. The software connects but theirs nothing in the box.. is their a firmware up date or something im missing? i've done these installs before with out a problem. Any input will be appricated, Thanks!
    you gunna eat yo corn bread?!?
  • pepper38_cnd
    Field Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2005
    • 1076

    #2
    The main body HDD is proprietary on the 7145 make sure you installed the proper one. Also keep in mind box 0000 is reserved for PC fax receive. I kind of remember Page Scope Box Utility was a little flakey with the older units and ScanTrip was the more favorable way of retrieving documents from the HDD.
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes

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    • KyoceraChris
      Trusted Tech

      100+ Posts
      • Jun 2009
      • 112

      #3
      ok, i did install a hdd from another konica same model and had the machine format it after install.. I did make the first user box 001. Where can i get that software is it downloadable? i got the pagescope from another tech friend of mine.
      you gunna eat yo corn bread?!?

      Comment

      • pepper38_cnd
        Field Service Manager

        Site Contributor
        1,000+ Posts
        • Aug 2005
        • 1076

        #4
        If I'm not mistaken page scope requires a 4 digit number for the box. Check your PM for a link I sent you.
        Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
        Now into Ip TV KODI Boxes

        Comment

        • RockETop
          Curmudgeon at large

          100+ Posts
          • Apr 2007
          • 171

          #5
          Originally posted by KyoceraChris
          ok, i did install a hdd from another konica same model and had the machine format it after install.. I did make the first user box 001. Where can i get that software is it downloadable? i got the pagescope from another tech friend of mine.
          Do both machines have the same FW level?

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