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jzheld
09-27-2010, 10:08 PM
Hello, my c 500 started to print way to much red, I have a faded red ghost on the page, does any one know what can it be?6344 http://www.copytechnet.com/forums/images/misc/pencil.png

RRodgers
09-27-2010, 11:22 PM
Hello, my c 500 started to print way to much red, I have a faded red ghost on the page, does any one know what can it be?6344 http://www.copytechnet.com/forums/images/misc/pencil.png

I can't really see the pic while looking at this on my phone, but I would check to be sure the shipping screws are removed on the magenta drum and be sure the transfer belt cleaning blade is doing its job as well.
Hth

jzheld
09-27-2010, 11:25 PM
thanks will check

Stirton.M
09-28-2010, 03:41 AM
Wrong fuser setting.

I cannot tell what paper you are using, but I suspect you are using some heavy stock above 50lb....

You need to set the tray weight settings to the paper you are using so the machine knows what temperature to set the fuser to.

jzheld
09-29-2010, 06:42 PM
Shipping screws hasn"t been removed, it prints fine now, but in the mornings I have spots on the magenta, should I just run it?

jzheld
09-29-2010, 06:43 PM
Wrong fuser setting.

I cannot tell what paper you are using, but I suspect you are using some heavy stock above 50lb....

You need to set the tray weight settings to the paper you are using so the machine knows what temperature to set the fuser to.

was using 28lb paper, screws solved the problem, thanks for advice

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