C200 not possible to delete one-touch

[B0265]

I had a call from a customer that claims that when they try to delete or edit a registerd one-touch destination they get a "Cannot change the registered info" message.
Have anyone seen this?

[aesthetics1]

Some machines have the ability to lock out users (that is, public users not logged in as the Administrator) from changing the one-touch info. On a lot of the machines, it is a security setting that you can manipulate.

I would recommend having the customer log in as the administrator of the machine, and then attempting to change the one-touch info. The C200 is a little wacky... Let us know!

[bsm2]

If the user had a scan job in memory you must delete the jobs before you can delete the user

[B0265]

There was a scan job in the memory, thanks.