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10-22-2010, 03:41 AM
Hi, i have a Konica Minolta bizhubc500 but when i press a print button & send print "PS TEST Page", all section with CYAN color is empty, no color cyan is print in the PS TEST Page.

But when i make a copy, all colorīs is ok, a copy is identical to original.

Where is a problem?


10-22-2010, 12:46 PM
Likely the fiery has an issue with a colour profile where the output value of Cyan may have been dropped to zero for some reason.

Change to another profile to check...

could indicate a corrupted fiery system, or simply just the profile. Edit the default profile through colourwise tools, a subset control through command workstation.

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