coleman
10-25-2010, 02:06 AM
Hi folks, We have a 1050 with a PB-501 that we just installed. It runs through the whole process and the screen says "finisher operating" and then it errors out. You open the PB door and the cover is in the correct location but all of the body pages are just scattered on top of the cover. It seems as though instead of gathering all of the body pages together, they are missing that step and falling onto the coversheet.
Any ideas what might be happening? We did find that there was still a piece of orange packing tape left on part of that gathering mechanism the first couple of times we attempted to run it. It doesn't appear to have done any damage to any of the mechanism.
Any help would be appreciated.
Thanks,
Chris
Any ideas what might be happening? We did find that there was still a piece of orange packing tape left on part of that gathering mechanism the first couple of times we attempted to run it. It doesn't appear to have done any damage to any of the mechanism.
Any help would be appreciated.
Thanks,
Chris