I have a customer with B601 no HDD 1 gb of ram the m/c has been in for 6 months and cust is now getting memory full when scanning .
Here is the customers query:
Currently, when scanning files first thing in the morning when no staff are in, and the files being scanned consist of about 4-5 pages (with just basic writing), the memory reduces to 60% for the first file and then the person scanning needs to wait a minute for it to return to 100%. Then they put through the 2nd file followed by the copier rejecting the third file as it states that there is insufficient memory
Do you think this maybe RAM related as i have checked at site and this is definately happening as the cust says
Just putting this out there for any comments
Here is the customers query:
Currently, when scanning files first thing in the morning when no staff are in, and the files being scanned consist of about 4-5 pages (with just basic writing), the memory reduces to 60% for the first file and then the person scanning needs to wait a minute for it to return to 100%. Then they put through the 2nd file followed by the copier rejecting the third file as it states that there is insufficient memory
Do you think this maybe RAM related as i have checked at site and this is definately happening as the cust says
Just putting this out there for any comments
Comment