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mrfuser
11-16-2010, 06:00 PM
Has anyone seen this error before? Stapler can not be used correctly

I checked everything and it looks fine. Is there something we must clear in service mode to re-activate stapler? I have the manuals.


Thanks

Kelly

Doughboy
11-16-2010, 06:55 PM
There is a software switch you need to reset, cant remember which though. We had a 751 which would run for varying amounts of time before this was displayed.

We almost changed every part before we finally got a response from support that ther was a new version of firmware to combat this.

spock
11-17-2010, 12:38 AM
It's probably isolated, you need to release it in tech rep mode as it won't self release.

mrfuser
11-17-2010, 04:40 PM
How do I "release" it in tech rep mode. I went through all I could see and did not see that. I did trouble reset also. Is there indeed a dip switch that needs to be changed?

Thanks

Kelly

spock
11-17-2010, 08:41 PM
Its under system 2 if i remember correctly there will be a option called "trouble isolation" either that or system 1.

When you go in there there will be an option to set or unset a function to disable or enable it :)

RRodgers
11-18-2010, 01:24 AM
That or it's a softswitch (i'd have to look in the manual) they are usually 18- something.... I think 18-1 is drawer 1 and 18-2 is drawer 2 and so on.

Shan2091
02-18-2017, 09:37 AM
That or it's a softswitch (i'd have to look in the manual) they are usually 18- something.... I think 18-1 is drawer 1 and 18-2 is drawer 2 and so on.

i needed the latest firmware if you have it pllzz contact me
Shangabriel8@gmail.com

RRodgers
02-18-2017, 10:08 AM
i needed the latest firmware if you have it pllzz contact me
Shangabriel8@gmail.com
Sure thing.... want my PayPal first? lol

Shan2091
02-18-2017, 10:15 AM
Sure thing.... want my PayPal first? lol

ookkk how much do u want?

rrrohan
02-20-2017, 02:00 PM
ookkk how much do u want?

Haha well it did say in his signature "
I have manual's and firmware for ya, course... you are going to have to earn it."

Shan2091
03-02-2017, 08:41 AM
Haha well it did say in his signature "
I have manual's and firmware for ya, course... you are going to have to earn it."

but how i can earn it
plzz explan.

emujo
03-02-2017, 01:46 PM
Possibly by helping someone else before making your 1st few posts "I need firmware". Emujo

RRodgers
03-02-2017, 02:13 PM
Possibly by helping someone else before making your 1st few posts "I need firmware". Emujo
I was thinking along the lines of something way more inappropriate but that's a good start LOL

RRodgers
03-02-2017, 02:16 PM
How do I "release" it in tech rep mode. I went through all I could see and did not see that. I did trouble reset also. Is there indeed a dip switch that needs to be changed?

Thanks

Kelly
Isolation stuff usually starts with 18 which I believe paper tray one is the first one so 18-0 would be tray one 18 - 1 tay two and so on and so forth

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