Bizhub 610 w/ external Ecopy Issue

[emujo]

I realize this is probably an ecopy issue, but thought I might find an answer here due to the wealth of knowledge...New Bizhub 601 at ver 20 firmware, ecopy is 4.5.3. Due to customers scan app (medical practice) they must scan documents 1-2 in landscape mode. The resulting scan has the 2nd side flipped. Within ecopy there is a setting to allow 2-sided calender mode which should correctly align the documents (these are multi page documents, so manually reversing the pages is not an option). The problem is the calender mode radio button is greyed out (not selectable) We think it's an ecopy problem, and of course Nuance says it's a firmware issue with the MFP. Has anyone run into this and found a way to fix it, or do you have any ecopys attached to KM products (or any other manufacturer) that will allow calender mode to be selected? Thanks for any input. Emujo

[Mr Spock]

Check the scan settings for duplex mode on the copier. It is probably set for book mode instead of legal pad mode.