adecanmin
11-17-2010, 02:30 PM
Gentlemen.
My first post. Machine worked great up to this point. If you make a copy some portions of the page can be rubbed off. If I do a sky shot I'm able to smear some parts of the page and other parts I cannot. What I have done so far is turn the fuser heat up to 4. No change. I replaced fuser with new one. No improvement. It seems as though the machine is not generating enough fuser heat. No fuser codes. If I run the copy through twice the print is fused. If I put copy paper in multipurpose tray and set it for envelope mode it will fuse properly. If I run a copy from the regular paper tray I can sometimes get one that is fused. This machine has no way to monitor the fuser temps. I checked outlet voltage and it is 120volts. Maybe a firmware update? I never done a firmware update on this series. I hope its easy to update if needed. This problem has me stumped.
Adrien
My first post. Machine worked great up to this point. If you make a copy some portions of the page can be rubbed off. If I do a sky shot I'm able to smear some parts of the page and other parts I cannot. What I have done so far is turn the fuser heat up to 4. No change. I replaced fuser with new one. No improvement. It seems as though the machine is not generating enough fuser heat. No fuser codes. If I run the copy through twice the print is fused. If I put copy paper in multipurpose tray and set it for envelope mode it will fuse properly. If I run a copy from the regular paper tray I can sometimes get one that is fused. This machine has no way to monitor the fuser temps. I checked outlet voltage and it is 120volts. Maybe a firmware update? I never done a firmware update on this series. I hope its easy to update if needed. This problem has me stumped.
Adrien