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11-25-2010, 07:16 AM
What is the following error code related to please?

Bizhub C5500 - C3801 error code

Thanks in advance!

11-25-2010, 08:21 AM
Fusing low temperature abnormality. Could be any of the temp sensors, lamps, AC driver board or printer control board, or it may just need to be reset.


Mr Spock
11-25-2010, 03:48 PM
This can occur if the paper weight is not set correctly.

11-28-2010, 04:28 AM
reset the Switch 3 - 1 to 0 and I got C-3902
cleaned the one-way bearings in the fuser, reset the error again and now I am getting C-3903. The lamps, thermostats and thermistors look okay with the multimeter.

Any ideas, please?

Thanks in advance,

11-29-2010, 06:26 AM
That's for:
Fusing high temperature hardware
detection abnormality.
Temperature sensor/4 (TEMS/4)
detected abnormality signal continuously
for the specified time.

check one of the sensors you touched or workefile:///C:/Users/Moses/AppData/Local/Temp/moz-screenshot.pngd on. might have a problem

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