KM Bizhub C350 paper tray inop

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  • rdyjnkns
    Trusted Tech

    100+ Posts
    • Nov 2010
    • 135

    #1

    KM Bizhub C350 paper tray inop

    KM Bishub C360. PC-101/PC-201 tray 3 inop, paper will not raised to the ready position. Performed I/O check in Tech Rep Mode, paper empty sensor (PC115-PF) is at state 1 (paper not present) when paper tray is full and the tray is pushed in. Verified connection of sensor and cleaned with canned air-no joy. Moved paper tray to the positions, it works fine. All other paper trays are good. Any assistance would be appreciated. For now, I'm ordering a replacement sensor.
  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    Did you do a trouble reset? I think if it codes out then you have to "fix" the issue then run the trouble reset to allow the tray to work again.
    And Star Trek was just a tv show...yeah right!

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    • rdyjnkns
      Trusted Tech

      100+ Posts
      • Nov 2010
      • 135

      #3
      Thanks. I believe this is the done by opening and closing the main door or PWB-S1 (Tech. Rep. Setting Switches Board)?

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      • rdyjnkns
        Trusted Tech

        100+ Posts
        • Nov 2010
        • 135

        #4
        Problem resolved. The post on the tray was too short to push the leaver that drops the pick-up and feed rollers assembly, thus activating the paper lift motor. I had to perform a field adjustment (tape a paper block to the lever).

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