Desert Rat
01-13-2011, 07:06 PM
I usually don't do this end of the work, but every once in while I get sucked into
this. Here's what happening.
A customer from out of town bought this unit here in Phoenix. When he got back
to Colorado, the machine worked fine, except the firey would work. He got firmware
from an Ikon dealer 80 miles away and the fiery seems to be fine now.
But the machine does not see the fiery or give him access to the printer screen.
I have the manuals for the CPP650 and believe it is dip switch that needs to
turned on.
Does that sound right? I'm alittle new to the service software in the 650.
Thanks
DR
this. Here's what happening.
A customer from out of town bought this unit here in Phoenix. When he got back
to Colorado, the machine worked fine, except the firey would work. He got firmware
from an Ikon dealer 80 miles away and the fiery seems to be fine now.
But the machine does not see the fiery or give him access to the printer screen.
I have the manuals for the CPP650 and believe it is dip switch that needs to
turned on.
Does that sound right? I'm alittle new to the service software in the 650.
Thanks
DR