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mal101
01-28-2011, 03:28 PM
Hi, I am having a problem with scan to smb on a Konica C6500. I know what the problem is just don't know how to fix it. On the configuration sheet scan to windows smb is disabled. When you try to switch this option on you get error in the harmony layer anyone had this and know how to solve it.

Stirton.M
01-28-2011, 11:42 PM
The only entry I could find on the 3 types of fiery available on this model line was in the IC-408 embedded controller.

Description

"Error in the harmony layer" message.

Solution

CAUSE: This is a FieryŽ related application that is installed during installation. It may possibly be running incorrectly or is corrupted. This message may be seen when setting up any type of scanning before selecting Apply.

SOLUTION: Rebooting the controller may resolve the message. If not, make sure the IC-408 has system software version 2.0 and or the System software may need to be reloaded.

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