DeLF
01-31-2011, 05:13 AM
Hi all,
We have several C352 printers and we need to authenticate them against AD. I have spent a long time testing and configuring LDAP to do lookups and each and everytime i click the "Test Connection" button I get the error Failed to resolve name in DNS server.
I know my DNS setting are correct and both forward and reverse maps resolve perfectly. (The printer has perfect LAN connectivity).
I am suspecting a firmware bug ?
Can anyone suggest how to debug this further ? (konica tools ?)
This is the current firmware dump (i have no clue what the latest is?)
MFP Controller BOOT Program
9J06-1E00-G00-01-000(00)
MFP Controller SubSet Program
9J06-1F00-G00-02-000(00)
MFP Controller
9J06-0100-G00-I8-000(00)
Operation PANEL Message Data
9J06-8100-G00-I2-008
FAX Board Controller1
FAX Board Controller2
IR
9J06-0023-G00-10-000
PRT
9J06-0050-G00-20-000
LPH
ADF
9J07-0024-G00-06-000
Finisher
9J08-0071-G00-06-000
System Controller
9J06-1000-G00-I8-000(00)
Printer Controller
9J06-3000-G00-43-000(00)
Printer Controller-Font
9J06-3F00-G00-14-000(00)
Printer Controller-Demo Page
4037-3E00-G00-00-000
MIO
9J06-5000-G00-63-000(00)
PSWC
9J06-5100-G00-34-000(00)
MIB IF
9J06-5200-G00-20-000(00)
IPP IF
9J06-5300-G00-03-000(00)
External Controller IF
TCP/Socket
9J06-6300-G00-00-000(00)
Open API
9J06-7000-G00-86-000(00)
Operation PANEL
9J06-8000-G00-E0-000(00)
CSRC
9J06-8300-G00-02-000(00)
PIC
9J06-8200-G00-07-000
Thanks
-Alex
We have several C352 printers and we need to authenticate them against AD. I have spent a long time testing and configuring LDAP to do lookups and each and everytime i click the "Test Connection" button I get the error Failed to resolve name in DNS server.
I know my DNS setting are correct and both forward and reverse maps resolve perfectly. (The printer has perfect LAN connectivity).
I am suspecting a firmware bug ?
Can anyone suggest how to debug this further ? (konica tools ?)
This is the current firmware dump (i have no clue what the latest is?)
MFP Controller BOOT Program
9J06-1E00-G00-01-000(00)
MFP Controller SubSet Program
9J06-1F00-G00-02-000(00)
MFP Controller
9J06-0100-G00-I8-000(00)
Operation PANEL Message Data
9J06-8100-G00-I2-008
FAX Board Controller1
FAX Board Controller2
IR
9J06-0023-G00-10-000
PRT
9J06-0050-G00-20-000
LPH
ADF
9J07-0024-G00-06-000
Finisher
9J08-0071-G00-06-000
System Controller
9J06-1000-G00-I8-000(00)
Printer Controller
9J06-3000-G00-43-000(00)
Printer Controller-Font
9J06-3F00-G00-14-000(00)
Printer Controller-Demo Page
4037-3E00-G00-00-000
MIO
9J06-5000-G00-63-000(00)
PSWC
9J06-5100-G00-34-000(00)
MIB IF
9J06-5200-G00-20-000(00)
IPP IF
9J06-5300-G00-03-000(00)
External Controller IF
TCP/Socket
9J06-6300-G00-00-000(00)
Open API
9J06-7000-G00-86-000(00)
Operation PANEL
9J06-8000-G00-E0-000(00)
CSRC
9J06-8300-G00-02-000(00)
PIC
9J06-8200-G00-07-000
Thanks
-Alex