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nucleus
02-16-2011, 07:38 PM
I was wondering if anyone out there has run into this problem.

When a print is sent through (especially on glossy paper) double images appear.

for example suppose some text on the top of the page, on 12"x18" said "Welcome to our spring Sale" it would appear somewhere in the middle of the page again but very faint but still very noticeable. As I turn up the temperature setting it gets worse and the paper is storenza 100lb glossy, always worked fine before and is guaranteed on the c500.

Also on the page I would also notice that the entire page would have a very slight black haze like some kind of over spray and it makes the page look very dingy.

If anyone has any thoughts or suggestions I would really appreciciate it.

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