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02-21-2011, 03:41 PM
we have a bizhub 500 with 750,000 copies on it. problem is paper not feeding from any tray.already replaced paper feed motor with no luck.when running load check for that motor,I get nothing. also,it counts jams from each tray it tries to feed from.anyone out there have any ideas???thanks

CT Copier Repair
02-21-2011, 03:51 PM
call a technician

02-21-2011, 04:12 PM
you have too much time on your hands to be making dumb ass remarks!!! I need help from the real experts.

02-21-2011, 04:23 PM
My first guess is, if you don't get any feedback from the motor, then there's either some disconnected/broken wire or you've got some blown fuse on the driving board.

02-21-2011, 04:46 PM
Check ICP 11 on the printer board.

02-21-2011, 11:52 PM
thanks a lot mr. who and huronman, I did not have time to go check this copier today, will go try your suggestions in the a.m. and keep you posted.

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